Navigating Care CEO Gena Cook Shares Thoughts on Patient Relationship Management
Healthcare delivery is changing in complex and dramatic ways. Providers are expected to provide better care at a lower cost—give patients around-the-clock access to their care team, improve patient outcomes and experiences, all while lowering operational and treatment costs. There is only one way to meet this challenge: by embracing new technology. Read more at Value-Based Cancer Care. […]
Don’t confuse a patient portal with patient relationship management
The introduction of Meaningful Use led many clinics to adopt a patient portal to provide their patients with electronic access to their health information. Some practices chose the free patient portal included with their EMR and others chose a comprehensive solution, like Navigating Care’s Patient Link, that would actually go far beyond a patient portal […]
How Navigating Care’s Patient Relationship Management solution helps improve your CAHPS score
Patient satisfaction has always mattered, but now practices will actually be measured and paid based on how their patients perceive the services and care provided. For practices participating in the Oncology Care Model (OCM), their patients will receive a Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey from the Centers for Medicare & Medicaid Services […]
OCM isn’t just about reporting. It’s about patient-centered care.
With the Oncology Care Model’s July 2016 launch, nearly 200 providers are implementing a new model of cancer care delivery. While this important program is full of possibility for a better way to care for patients, it has also has providers asking a number of questions: How do I report on the required Monthly Enhanced Oncology […]
Team Spotlight: Ethel Evans
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and our team here at Navigating Care. Meet one of our Sr. Software Development Engineers, […]
Engage Patients and Improve Clinical Outcomes with Patient Link
CMS offers incentives for eligible providers or organizations that meet Meaningful Use objectives, with the broader intent of engaging patients and improving clinical outcomes through use of technology. Navigating Care’s Patient Link offers a win-win solution. It helps providers improve care in meaningful ways while also fulfilling Stage 1, 2 and 3 requirements. Key features […]
Deliver the Right Information to the Right Patient at the Right Time
Patient Link Feature Spotlight: Patient Education Navigating Care is the premier patient relationship management platform for oncology-specific healthcare delivery. Patient Link, a product in the platform, serves as an electronic gateway for patients to access their own health record and interact with their care team. Patient Link eliminates the barriers to communication to help facilitate shared […]
Leveraging Technology to Improve Efficiency and Meet Patient Expectations
Medscape recently published a summary of a recent survey titled, “Digital Divide Between Patients, Physicians Continues” and it caught our attention. They surveyed 1,423 health professionals (including 847 physicians) and 1,103 patients. Of the patients surveyed, 80% of patients believed EHRs make a practice more efficient. Physicians had a much different view. While 90% of […]
Considering a workflow change? Three things will make it a lot easier.
Everyone probably agrees that change isn’t easy. And for healthcare, it’s not only difficult, it’s also complex. There are a multitude of barriers to change including overburdened resources, complicated regulatory requirements, lack of incentives and more. Many cancer clinics recognize the need for new technologies and workflows to deliver better care and control costs, but […]
Navigating Care Unveils Patient Relationship Management Platform
SEATTLE, Sept. 15, 2016 – Navigating Care today announced a groundbreaking new software platform today that enables oncology providers to deliver patient-centered care at scale. The platform is called Navigating Care, and with functionality that goes far beyond that of the standard EMR and patient portal, marks the beginning of a new category of software in oncology: […]