How UCBC Improved Patient Portal Adoption and Increased Patient Engagement
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
A recent article from Advisory Board confirms what we’ve been advocating at Navigating Care for a while now: remote symptom monitoring is essential for improved patient outcomes. Symptom and side effect management can help reduce costs, improve quality of life, and help patients
AJMC’s Institute for Value Based Medicine recently hosted an event titled “Innovation and Quality in Oncology Care.” It featured several leaders in the transformation of oncology care who are changing the way cancer care is provided and improving patient experiences and outcomes.
On Friday July 12, 2019, the Community Oncology Alliance (COA) held a webinar to review their proposed plan for the next iteration of the Oncology Care Model (OCM), OCM 2.0. Last month COA announced their full proposal for OCM 2.0, which was
We have heard from several of the practices we work with that they are working hard to figure out how to fill the nursing gaps they are facing. One practice told us they are trying to fill 45 open positions. While that
At the recent Value in Cancer Care Summit, a former bankruptcy judge, Karen Overstreet, addressed the financial toxicity that often comes with a cancer diagnosis. Cancer is overwhelming and confusing and there is often not a lot of transparency about the financial
The Hutchinson Institute for Cancer Outcomes Research recently held its 6th Annual Value in Cancer Care Summit. The morning plenary session was given by Deborah Schrag, MD, MPH, Dana-Farber Cancer Institute, entitled “Collecting Patient Reported Outcomes to Improve Cancer Care.” Dr. Schrag
A central requirement of many value-based programs is patient engagement and cancer care providers have invested significant time and money into engagement efforts. Yet it continues to be a real challenge. Portals are generally underutilized, office visits are short and medical information
In the transition to value-based care, symptom management for cancer patients has emerged as a key factor in not only delivering high quality care, but also preventing unnecessary ED visits and hospitalizations. Triage nurses using Navigating Care’s Patient Relationship Management platform are
The Community Oncology Conference recently featured a panel discussion of organizations piloting an artificial intelligence (AI) program. The discussion opened with John Frownfelter, the Chief Medical Information Officer at JVION, describing the challenges of cancer care today and value-based programs, in particular.
At the recent ACCC 45th Annual Meeting & Cancer Center Business Summit, there was a lot of focus on the challenges so many cancer care providers face, like the complexities of the Oncology Care Model, new applications for artificial intelligence, how to
Give your patients added support after managing a triage incident over the phone. Deliver follow up Home Care Instructions right to the patient in a convenient way. After speaking with a patient and providing interventions for symptom management, your care team can
Minnesota Oncology, a member of The US Oncology Network, has been participating in pay for performance programs over the past five years and are in the process of becoming certified as an oncology medical home. This large, innovative practice wanted to ensure
We are looking forward to ACCC 45th Annual Meeting & Cancer Center Business Summit in Washington D.C. next week! Find us during the conference in booth 207. Here are a couple of other great opportunities to learn about the value and impact of Patient Relationship
We are excited to announce a new development at Navigating Care. McKesson Corporation announced today a collaboration with Navigating Care to offer an enhanced Patient Relationship Management (PRM) platform, with a focus on our care management and triage pathways tools. This announcement
Learn About What’s New with Navigating Care Over the next several months we will be rolling out exciting new features and functionality for our Patient Relationship Management (PRM) solution – if you will be at any of these upcoming events, schedule a
The Journal of Oncology Practice just published a study that examined triage incidents at two mid-sized community cancer care providers. Both practices use Navigating Care’s Patient Relationship Management platform to coordinate patient care, including triage and symptom management. The authors of the
As a growing practice and a participant in the Oncology Care Model, Alliance Cancer Specialists identified Navigating Care’s Patient Relationship Management platform as the best technology for both better care coordination as well as patient engagement. The Navigating Care PRM helps care
We recently returned from the Association of Cancer Executives Annual Meeting where the Advisory Board gave a presentation titled, “Strategies to Keep Your Cancer Patients Out of the ED.” This has been a hot topic in the transition to value-based care –
As the leading oncology-specific Patient Relationship Management platform, we talk to cancer care providers on a regular basis to determine how we can best help them meet their goals. We are working to improve our existing tools and also look to the
A study published in the Journal of Oncology Practice identifies tools to reduce costs The authors of the study, titled “Reducing Cancer Costs Through Symptom Management and Triage Pathways,” analyzed data from two practices that utilize Navigating Care’s Patient Relationship Management platform
A recent event hosted by AJMC’s Institute for Value-based Medicine focused on advancing quality in oncology care, the speakers included Dr. Ray Page of the Center for Cancer and Blood Disorders (CCBD) in Fort Worth, Texas. Dr. Page and his practice have
Our team recently returned from the Association of Community Cancer Centers’ National Oncology Conference in Phoenix, Arizona. The conference’s sessions covered a wide range of topics, many familiar for practices who have been navigating the best path forward in value-based care over
A recent study published in the Journal of the National Comprehensive Cancer Network titled “Determinants and Outcomes of Satisfaction With Healthcare Provider Communication Among Cancer Survivors” examined the impact of communication on cancer patients. They found that patients who were more satisfied
This conference includes speakers who will address the dramatic changes in healthcare, technology, and other challenges facing oncology programs and practices today. As we move forward, innovative solutions will be needed to better coordinate care, contain costs, and operate more efficiently. To learn
Still not sure about the most effective ways to deliver high quality cancer care while lowering costs at the same time? A recent study from the Stanford Cancer Institute published in JAMA Oncology titled, “Critical Lessons From High-Value Oncology Practices” identified 13
So value-based cancer care has arrived. Even with added resources and funding, early participants in value-based programs like the Oncology Care Model are already facing the complexity of reducing the cost of cancer care. With so many factors contributing to the cost
Minnesota Oncology, an affiliate of The US Oncology Network and leading cancer care provider, selected Navigating Care’s software platform to enable proactive care and remote support for its patients. The practice will leverage the Patient Relationship Management software to centralize its triage
Last April I wrote about a study that looked at barriers to medication adherence. It concluded that peer-to-peer support can have a positive impact for patients and help them stay on treatment. It caught my eye because Navigating Care’s mission is to
Over the past year Navigating Care has seen interest in our Patient Relationship Management platform (PRM) continue to grow at a rapid pace. Just this year we have added hundreds of providers and their care teams to the platform. They rely on
In order to succeed in value-based programs like the Oncology Care Model, Cancer & Hematology Centers of Western Michigan (CHCWM) was looking for a way to replace manual, labor intensive systems and redesign its triage process to help patients in a quicker,
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