How UCBC Improved Patient Portal Adoption and Increased Patient Engagement
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
CMS offers incentives for eligible providers or organizations that meet Meaningful Use objectives, with the broader intent of engaging patients and improving clinical outcomes through use of technology. Navigating Care’s Patient Link offers a win-win solution. It helps providers improve care in
Patient Link Feature Spotlight: Patient Education Navigating Care is the premier patient relationship management platform for oncology-specific healthcare delivery. Patient Link, a product in the platform, serves as an electronic gateway for patients to access their own health record and interact with their
Medscape recently published a summary of a recent survey titled, “Digital Divide Between Patients, Physicians Continues” and it caught our attention. They surveyed 1,423 health professionals (including 847 physicians) and 1,103 patients. Of the patients surveyed, 80% of patients believed EHRs make
Everyone probably agrees that change isn’t easy. And for healthcare, it’s not only difficult, it’s also complex. There are a multitude of barriers to change including overburdened resources, complicated regulatory requirements, lack of incentives and more. Many cancer clinics recognize the need
SEATTLE, Sept. 15, 2016 – Navigating Care today announced a groundbreaking new software platform today that enables oncology providers to deliver patient-centered care at scale. The platform is called Navigating Care, and with functionality that goes far beyond that of the standard EMR and
As cancer care providers know well, the landscape of healthcare delivery is changing in complex and dramatic ways. Two related trends are driving this change: the shift among payers to value-based reimbursement and rapidly evolving patient expectations. As a result, providers are
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
It’s no secret that policymakers are working to transform cancer care, shifting the basis of provider compensation from quantity of services to quality of outcomes. Currently, more than 20% of Medicare fee-for-service payments flow through alternative payment models (APMs), putting the Department of
The Oncology Care Model (OCM), set to start later this year, will transform cancer care for patients undergoing chemotherapy. To many cancer centers, more than a few OCM quality measures will be completely novel. To provide an easier way for providers to
According to Pew Research, 72% of internet users looked online for health information this past year. This is good because the more patients understand about their particular disease or treatment, the better equipped they are to manage symptoms or side effects. And poor
Electronic medical records (EMRs) are the software programs that underlie internal clinic workflow at most health care organizations. They’ve been around for a while but implementation nearly doubled nationwide from 2007 to 2012, thanks to the federal resources poured into EMR adoption
Last month, acting CMS administrator Andy Slavitt kicked up a media speculation storm when he said,“We are now in the process of ending Meaningful Use and moving to a new regime culminating with the MACRA implementation. The Meaningful Use program as it has
Soon, the Center for Medicare and Medicaid Innovation (CMMI) will announce the 100 participants for the Oncology Care Model (OCM), selected from the pool of applications they received last June. What do all cancer centers need to understand now about how OCM
Last week at the J.P. Morgan Annual Health Care Conference, CMS Acting Administrator Andy Slavitt announced that going forward, rewards for providers will be less about the use of technology and more about the outcomes they achieve with their patients. One way
At Navigating Care, we’re a team of healthcare and technology veterans committed to helping patients and providers fight cancer better. Many of us have family members who have faced cancer, and a few among us are cancer survivors themselves. A couple times
To: Centers for Medicare & Medicaid Services Date: November 17th, 2015 Re: Comments on the Centers for Medicare Medicaid Services (CMS) Request for Information Regarding Implementation of the Merit-based Incentive Payment System, Promotion of Alternative Payment Models, and
Healthcare costs are at an all-time high. The total annual cost of cancer care in the U.S. is projected to reach $175 billion by 2020, if our current trajectory holds. As cancer care becomes value-based, providers are faced with the challenge of
Learn about our stand on Health IT interoperability from Navigating Care’s CEO Gena Cook in a blog that was featured in OBR, available here: NavigatingCancer in OBR
Cancer care is becoming value-based. Evidence of this evolution is widespread, from the rise of the oncology medical home and the Cancer Care Payment Reform Act H.R. 1934, to successful payer pilots such as UnitedHealthcare’s episode payment model and the University of
The rules for Stage 3 meaningful use, and the potential modifications to Stage 2, moved one step closer to finalization last week when The Centers for Medicare & Medicaid Services (CMS) handed them off to the Office of Management and Budget (OMB)
To: Centers for Medicare & Medicaid Services Date: May 28, 2015 Re.: Comments on the Centers for Medicare Medicaid Services (CMS) Proposed Rule: Electronic Health Record Incentive Program Stage 3. Navigating Care, Inc. appreciates this opportunity to comment on
Let’s say I’m a diabetic recently diagnosed with cancer. In the last couple months, I’ve visited multiple clinics (endocrinology, radiology, nutrition, oncology, chronic wounds), plus the ER. As a Medicare beneficiary, my out-of-pocket costs are about $400 a month. Now, my oncologist
Let’s say I’m a diabetic recently diagnosed with cancer. In the last couple months, I’ve visited multiple clinics (endocrinology, radiology, nutrition, oncology, chronic wounds), plus the ER. As a Medicare beneficiary, my out-of-pocket costs are about $400 a month. Now, my oncologist
API’s and Stage 3 Meaningful Use: What Does it Mean for Patient Engagement Platforms of the Future? By Jeff Oberlander, VP of Engineering The Centers for Medicare & Medicaid Services (CMS) released its proposed guidelines for Stage 3 Meaningful Use (MU) and
The Centers for Medicare & Medicaid Services (CMS) released its proposed guidelines for Stage 3 Meaningful Use (MU) and there are some exciting implications for how patients will one day be able to access their electronic health records. Namely, the guidelines call
On Friday, March 30, 2015, the Centers for Medicare & Medicaid Services (CMS) announced their proposed rule for Stage 3 of the Meaningful Use (MU) Incentive Program. The proposal was published in the Federal Register and is available online. CMS is accepting
The healthcare system in the U.S. has made notable progress in advancing patient-centeredness over the last several years. For example, more health consumers receive educational information at the appropriate level and they have greater access to their own electronic health records (EHRs)
Walking past the bookshelves at Navigating Care, you will see several framed photos. When I began my work here, I found that many employees have family members who have faced cancer, and we are all encouraged to give these special people a
There has been a lot of talk in the news about interoperability, and for good reason. It’s essential for effective patient care and to improve the efficiency and affordability of our healthcare system. We need to have an efficient, effective and safe
Many healthcare professionals (HCPs) have made tremendous headway in incorporating electronic health records (EHRs) and patient portals into their practices to meet meaningful use requirements and facilitate patient engagement. Many patients also have been using patient portals. A recent survey from the
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