How UCBC Improved Patient Portal Adoption and Increased Patient Engagement
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
SUCCESS STORY — UCBC strengthened patient engagement and reduced communication friction through a strategic patient portal adoption initiative.
Navigating Care surveys patients using our patient relationship management tools on an ongoing basis. Here is a summation of what they told us between July and September of 2017. The comments they provided are too numerous to include here, but are largely
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
While many cancer care providers are still working on understanding exactly what programs like the Merit-based Incentive Payment System (MIPS) and the Oncology Care Model (OCM) mean to them, many of our partner clinics have jumped into the deep end of value-based
In the world of software development, “mobile-first” is a concept that some companies use as a guiding principle. That means developers consider the mobile user first, designing applications suitable for a small screen with limited detail and then add features and more
As cancer care providers work to identify ways to reduce costs while still providing high quality care, one expense has emerged as a potential area for savings: avoidable emergency visits and hospitalizations. Two innovative clinics at the forefront of value-based care have
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
Depression is a common issue for cancer patients and there are obvious reasons for that – the diagnosis itself, uncertainty of the outcome, financial stress and many more. It can also go untreated when the symptoms – weight loss, loss of appetite
The Center for Cancer and Blood Disorders is a leader in cancer care. For over a decade they have been at the forefront of efforts to transform the way cancer care is delivered, identify ways to reduce costs and give their patients tools
Did you know Navigating Care’s patient education program can make a real difference for your staff and patients? We can help get validated content automatically delivered to your patients right when they need it: Contact us today to learn more!
Every day Navigating Care’s education engine delivers timely, personalized education to thousands of patients and their response is overwhelmingly positive. We work with our network of clinic partners to create a holistic patient experience. One key priority is to ensure patients have treatment-specific
The Advisory Board’s Oncology Roundtable national meeting will be held in August. At the meeting they will be looking at market forces impacting oncology, tactics to position cancer program for success in value-based programs. One session at the meeting entitled “The Cancer
Reducing avoidable emergency department visits and hospitalizations There is general agreement among cancer care providers, payers and health IT companies that the Oncology Care Model’s best hope of success is reducing emergency department visits and avoiding unneeded hospitalizations. Since drug prices are
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
CMS recently came out with new updates to Chronic Care Management (CCM), making it easier to qualify and receive payment for these services. CCM, a program that allows physicians to bill for services furnished for Medicare patients with 2+ chronic conditions, is
Oncology Care Model? Merit-based Incentive Payment System (MIPS)? Value-based care is upon us and whichever program you’re participating in, you need to have an effective patient engagement plan in place. The premise of value-based care is that more coordinated and connected patient
The recent annual meeting of the American Society of Clinical Oncology brings together more than 30,000 oncology professionals from around the world to discuss new innovations and treatments. ASCO’s Plenary Session highlighted four abstracts “deemed to have the greatest potential to impact
The National Committee for Quality Assurance (NCQA), a non-profit organization dedicated to improving healthcare quality by developing quality standards and performance measures. NCQA’s Oncology Medical Home Recognition program is built around putting the patient first, emphasizing team-based care, coordinated delivery and creating
A video recently released by Advisory Board titled, “Consumerism – what it means for you” highlighted the coming wave of consumerism in healthcare, indicating that those without strategies in place to meet consumer demands may be in trouble. The video outlined three
As the pressure on cancer care providers to identify ways to deliver high quality care at a lower cost, there is a big opportunity to use technology to give patients the personalized care they need. Navigating Care has led the way in
We’ve always advocated that when patients understand their diagnosis and are knowledgable on what to expect it yields better outcomes and gives patients a better experience during and after treatment. That’s why we built a robust education engine to deliver targeted, treatment-specific content
At the recent Community Oncology Alliance Conference, one session explored the question “Why does the site of cancer care matter?” Community oncology clinics are closing or being acquired by hospitals at a swift pace and they are looking hard at the reasons
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
We are excited to be included on this year’s list of the top 10 patient monitoring solutions of 2017 by Healthcare Tech Outlook. The honorees are selected through nomination of the publication’s readers and research by its selection panel, which is comprised of CEOs, CIOs,
At this year’s Community Oncology Alliance (COA) Conference, a session titled, “OCM 2.0: The Universal Oncology Payment Model,” drew a very large audience. It outlined what COA sees as the primary issues with the current model and provided some suggestions for revamping
Contact us to learn more about getting prepared to succeed in MIPS!
Some of us have dedicated our careers to the cancer field, some of us have dedicated our careers to helping people use technology to improve their lives and some of us just like helping people. We’re really proud of our work and
The recent meeting of the Community Oncology Alliance was a two day event that covered topics impacting community oncology practices including treatment advances, practice innovations and payment reform models. The sessions were packed with providers, patient advocates and other stakeholders very interested
A recent article in Fierce Healthcare titled, “Health technology startups and innovators: Ignore physicians at your product’s peril” outlined the possible reasons that many healthcare related technologies miss the mark, fall flat or are never adopted or integrated into workflows in a
Oncology Consultants is the leader in cancer care with 18 providers treating patients in 10 locations across the Houston area. Their practice thrives in the face of growing competition and challenging business conditions in part due to their willingness to anticipate needs,
It’s probably safe to say that true patient engagement is widely accepted as one of the primary drivers that will enable successful value-based cancer care. As the cost of care continues to rise to levels that are unsustainable and low medication adherence
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